Movie Theater Subscription Services • Page 97

I'd jump on A-List if it included indie theaters. That's the only thing keeping me hanging onto MoviePass for the time being.

 

Christopher Robin and Fallout are showing up for me now. But the early showing I wanted to see isn’t showing up.

I may wait for the box office to open and go buy a 7 o’clock showing for CR as long as it stays as an option.

 

Saw Christopher Robin last night and my membership expires today so looks like that'll be the last one

 

Looks like The Meg is the only thing blocked out for me now. I have access to Christopher Robin, MI, Slender Man, BlacKkKlansmen... if that holds up it's gonna be a busy weekend

 

I have too many damn movies on my list right now: BlackKklansman, Mission Impossible, Christopher Robin, 8th Grade, Crazy Rich Asians is coming out soon. I'm not sure I'll have the time for all of it.

 

I’m all set to see Christopher Robin tonight! Nostalgia, get ready to own me.

 

Are we supposed to believe 15% brought the entire company to the ground?

 

This is the 5th day in a row that I’ve been screwed by blackouts

 

Have you accepted the new terms yet?

 

I'm on annual plan so...

 

Oh, well, it shouldn’t impact you. I’m monthly and I feel like once I hit “accept” in the app it started working better.

 

haha there's so many places in the world to pee, why use your moviepass to do it. What a time to be alive.

 

Power user checking in

 

This is gonna sound really stupid but would reinstalling the app do any good? This could very well be a frontend issue...

 

Christopher Robin and Mission Impossible are finally available to me, but only at times where I'll never be able to watch them. Sweet.

 

the only movies available on movie pass right now for me are Christopher Robin and slender man

Booo I'm glad I'm out

 

Good thought but nah because it works In the morning but around noon all the theaters in my area say “no more showings available today”

Today is now 6 days in a row that this has happened to me

 

I finally broke down and called customer service.

After being hung up on 4 times I finally got someone on the phone.

She said when a movie shows up and then disappears it’s because the movie wasn’t supposed to show up at all but their system had a glitch.

She told me if it happens again I should either check in to the movie (even though I’m not close enough for it to work) or take a screenshot of the movie in the app and call back again. That way I have proof that it was listed in the app earlier in the day... With that the customer service rep MIGHT be able to manually check me into the movie depending on if it gets approved.


Lol what a fucking joke. I feel terrible for anyone working customer service for this company. I’ve worked in call centers for a long time and I can’t even imagine how shitty people are to them lately.

 

they have customer service? that's news right there

 

I don't know if there is a thread but wow teen titans go to the movies was amazing

 

yeah I can't picture them as a real company, like obviously they have customer service/tech support/social media people but I just imagine one dude doing it

 

yeah back in February when we signed up we tried several times to reach them and they didn't respond to email or answer the phones at all

 

yeah once the app wasn't working and I had to figure out on my own to delete it and reinstall it because no one responded to my email until a month later and then when they did they didn't answer my question and directed me somewhere else

 

I just called the number on the first post in here. It took a couple tries but I got a hold of someone rather quick compared to other stories I’ve heard.

She made it sound like there’s very little orginization going on. She kept saying “hopefully everything is better by the end of the month”.

Hopefully they get paid well because that sounds like a terrible working environment.