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Bug Reports (Public) Bug • Page 20

Discussion in 'Help and Feedback' started by Jason Tate, Mar 30, 2016.

  1. clucky

    Prestigious Supporter

    oh oops guess I should've read the thread closer thanks
     
    RyanPm40 likes this.
  2. Elder Lightning

    With metal in my bones and punk in my heart Supporter

    When I try to search the Music Forum (or the Tour Forum, which I just tried) for the O'Brother thread(s) I get no results, but only on my phone (iPhone 8+, iOS 13.4, Chrome Version 80.0.3987.95)

    It works fine on my laptop (MacBook Pro, also using Chrome) and also when I search the Article Discussion forum.

    I can find posts in the Music Forum with "O'Brother" in them, if I uncheck "Search titles only". And when I uncheck "Search this forum only" the threads from the Article Discussion forum are the only ones that show up.
     
  3. Is it converting to a smart/curly quote on your phone for the apostrophe?

    o’brother versus o'brother
     
    OwainGlyndwr and KidLightning like this.
  4. Elder Lightning

    With metal in my bones and punk in my heart Supporter

    Apparently so! But the text was so small (and iOS didn't give me any other option) that the change was imperceptible.

    I also just learned that "Smart Punctuation" is apparently a thing and turned it off. That seemed to do the trick. Thanks!
     
  5. Nick

    @fangclubb Prestigious

    The Home page says I'm logged out and won't let me log in.
     
  6. Clear your cache and cookies, and then try. Let me know if that doesn’t work.

    (And what browser/OS you’re using.)
     
  7. Nick

    @fangclubb Prestigious

    Safari on iOS 13.4.1
     
  8. Try clearing the cache, that should fix it. I think some cookie issue may be the issue with previously logged in users.
     
  9. Nick

    @fangclubb Prestigious

    I also seem to have lost supporter status?
     
  10. Ah. That would be the issue. Let me check. That is probably a paypal issue. Give me two seconds.
     
    Nick likes this.
  11. Nick

    @fangclubb Prestigious

    I can switch from paypal to cc if needed. Actually just read that's an option you prefer while checking what happened to my supporter status.
     
  12. Should be fixed now. Not sure exactly what happened there. I'll try and figure out why PayPal sent the expired notice.

    Login should work as expected now too.
     
  13. Nick

    @fangclubb Prestigious

    Hmm still not working. I've tried on Firefox on Windows 10 now too, cleared cache and tried in private. It's telling me an invalid email or password.

    It's no big deal, really. It did switch me back to Light mode in the forums after a failed log in though.
     
  14. Can you try logging out of the forums, clearing the cache, and then logging back in? Logging into the forums should log you into the main website as well.

    If it doesn't let you login for some reason to the forums, email me: [email protected]

    I'm really sorry about this.
     
  15. Nick

    @fangclubb Prestigious

    All good now it's working, no need to apologise. Thanks for your help.


    Oh and just in case you need to know I got a error 404 nginx error after logging out, logging out still worked but I had to reopen the site to get away from the error.
     
  16. Whew. Thanks. My guess is because your account was one of the first 100 on the site, I had a permission issue that never got fixed. Glad it worked!
     
    Nick likes this.
  17. paperlung

    there's no place like my room Supporter

    I also got the nginx 404 error on logging out fyi
     
  18. Let me look into that.
     
  19. Love when my error is a underscore instead of a hyphen. :speakno:

    God I'm an idiot.

    Logout bug fixed.

    Should be pushed out in about 5 minutes.
     
    paperlung likes this.
  20. Jason Tate May 13, 2020
    (Last edited: May 13, 2020)
    Tweet test:

     
    RyanPm40 likes this.
  21. Looking into it.
     
  22. Instagram test:
     
  23. Yap, I know the issue.

    Need to get a file from a backup but that may take about 30 minutes to an hour to restore. Will update again in a bit.
     
    Cameron and SmithBerryCrunch like this.
  24. Cameron

    FKA nowFace Prestigious

    Thanks. I was just about to post in here because I can’t see any attachments being posted
     
  25. Should be fixed now. Changes rolling out.
     
    Cameron likes this.