Apple Company • Page 482

we don't know a new keyboard is coming. today's release actively undermines that rumor.

also your fiancée is not the only person who depends on her computer for her job, I'm a freelance UI designer and I've used this cursed machine to do that very job for the last 4 years without skipping a beat and so do plenty of other people. if she is that fucked without a computer, she'd need a spare any way, there's plenty of reasons that computers break, and a keyboard is only one of them.

 

Would be nice if you could buy a computer without having to worry about the keyboard every time you use it though, huh?

 

#iPadProLife

 

I mean yeah if you're a peace of mind kinda guy this machine might not be for you lol

I'm just saying, if you want a "good keyboard" I think you can get these machines but there sure as hell isn't a new keyboard coming any time soon, as drew said, maybe 2020 if you're lucky, and even then on a $3000+ machine first, if at all.

 

now THAT is a good ass computer

 

reasons to actually hate the keyboard
- dumb arrow keys can't blind type
- super loud
- stupid touch bar (if applicable)

 

*and reliability.

but also all of those things

 

I've been trying to use the TouchBar for 4 years. I've been actively trying to put the effort in to re-learn stuff so I can incorporate it into my workflow but it just SUCKS ASS.

The only thing I use it for is to ... send mail. Even the emoji keyboard part is dog shit.

I guess the Escape key is guaranteed to always work and never stick eheheheheh

 

I trust Ming-Chi Kuo on hardware leaks from the supply chain.

 

This is just silly.

One is a unforeseen issue with a machine that could always come up, the other is knowing going in that it's highly likely it's going to break and I'm spending money on something new knowing that.

 

even Gruber said it's weird that this rumor is coming from him because it's not something that'd be coming from the supply chain side, and I think the Air coming out now, without that new keyboard, at the very least pushes a keyboard refresh back into future territory.

 

Why are we pretending the keyboard isn't massively unreliable?

 

because Apple isn't run by a bunch of dopes (I hope) and my flawless anecdotal evidence lol

 

No, he said it wasn't probably leaked to him from inside Apple, and came from the supply chain.

A friend wrote to me: “That this leaked after Ive’s departure is no coincidence.” A few DF readers have emailed with the same thought.

That’s not a crazy idea, but you have to consider the source. Given that today’s report came from Ming-Chi Kuo, I’d say no way.

Whether sanctioned (by Apple PR as strategy) or unsanctioned (by, say, a rogue member of the MacBook team who blames Ive for the butterfly keyboard fiasco), I think it’s very unlikely to have been leaked to Kuo. Kuo obviously has some good sources, but it’s been very clear to me for years that they’re all in the Asian supply chain, none in Cupertino.

 

I have a 2017 touchbar currently (which I'm selling to my sister and then I'm buying a new iMac instead) and I never use the goddamn Touch Bar - I don't know who it is for. The only reason I got the Touch Bar version was for the extra USB-C ports and specs.

 

We know they keyboard has been an unmitigated disaster. This is undeniable.

 

well maybe if someone had made sure Casey Johnston gets one of the good keyboards we wouldn't be here today

 

I fully expect new keyboards by 2020

 

I just have a hard time believing deep down that Apple would ship 4 generations of broken keyboards. it's simply beyond stupid to do so.

PR wise it's a total clusterfuck, but in reality I'm just not seeing it.

 

They literally did it. It happened. They admitted it; I feel like I'm being gaslit. This keyboard was a massive mistake called by even the most die hard Apple fans the worst thing they've maybe ever done. When Gruber is saying:

Devastating column from Joanna Stern on the continuing saga of the unreliable keyboards in Apple’s MacBook lineup.

I consider these keyboards the worst products in Apple history. MacBooks should have the best keyboards in the industry; instead they’re the worst. They’re doing lasting harm to the reputation of the MacBook brand.

... you know it's very, very, very bad.

 

probably because - as I'm sure you know - it takes time to develop new keyboards. This new design failed. They are "shipping" four generations of keyboards because they want the laptop lineup to still be current with intel specs and what not.

 

okay but correct me if I'm wrong, the 1st gen of the MacBook that came out, I mean people didn't love the keyboard, sure, but the first generation that actually started failing was the 1st TouchBar MacBook Pro, no?

(Coincidentally the one I am typing this on right now)

And like, I get it Drew, but we're talking 4 years. I mean if the failure rates they were seeing were that bad, would they really be making the same goddamn machine for 4 years? That just seems insane to me.

Like, the PR disaster alone would make me want to immediately change it. I mean we have literal Apple fans saying "yeah I'm not buying this". I'm sure Jason isn't alone with this.

 

I just did some googling and I'm seeing people report failures rates of 30% on that keyboard. Like are you kidding me? Like that's no longer "oh let's keep doing incremental fixes to it", that's a fucking recall.

At that point the people that fucked it should be working overtime to invent a new keyboard.

 

well it's not the same machine - they've tweaked the keyboard 3 times. All the new machines have the third generation butterfly keyboard.

The quality programs include every laptop that has the butterfly keyboard.

To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

• MacBook (Retina, 12-inch, Early 2015)
• MacBook (Retina, 12-inch, Early 2016)
• MacBook (Retina, 12-inch, 2017)
• MacBook Air (Retina, 13-inch, 2018)
• MacBook Air (Retina, 13-inch, 2019)
• MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
• MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
• MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
• MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
• MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
• MacBook Pro (15-inch, 2016)
• MacBook Pro (15-inch, 2017)
• MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
• MacBook Pro (15-inch, 2018)
• MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
• MacBook Pro (15-inch, 2019)[/.bq]

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support